Phone Agent

Every call answered,
Everytime, No exception.

Some customers always call and deserve an immediate answer—no voicemail or hold music. The Joble phone agent handles every call, enquiry, appointment, and outbound campaign so you can focus on your work.

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Joble Phone Agent dashboard showing activity log, statistics, and learning insights

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Inbound - Never miss a call again

INBOUND

Answer calls in seconds

Your caller experiences a real conversation, not a menu, not voicemail - within 2 seconds of call and you get zero missed calls, zero unanswered demand, zero lost first impressions

100-200 simultaneous calls

Your call experiences no queue, no wait, No 'all lines busy'. Every caller served immediately. You get volume that no reception team can match, even at peak hours

All three trade modes apply

AI first, human first, or AI only- you control the balance. The right level of automation for your business type and team structured.

Full context on transfer

When the phone agent hands to a human, everything the caller said is already captured. You get your team never asks 'can you repeat that', they arrive informed

24/7 including after-hours

Monday 9am and saturday 11pm get the same quality response. No more missed calls from people who couldn't reach you outside office hours

Joble Phone Agent inbound call handling dashboard

Outbound - Call your entire customer
base in hours not weeks

OUTBOUND

Appointment Confirmations

Calls every booked client before their appointment- confirms attendance, handles rescheduling and your business gets No shows drop significantly, revenue per booked slot increases

Lead Follow up

Calls every lead from your web agent, website form or marketing campaign - immediately, not when someone gets around it. The business impacts includes no lead goes cold, every enquiry gets a response in hours not days.

Payment Reminders

Calls overdue accounts with professional, on brand reminder and payment instructions and the business gets cashflow improved without uncomfortable manual calls from your team.

Reactivate Campaigns

Calls dormant or lapsed customers with a relevant offer or update, you get revenue from customers you already paid acquire - recovered automatically.

Survey and Feedback

Calls recent customers to gather satisfaction scores and feedback, real data, at scale without manual phone time or survey fatigue.

Joble Phone Agent inbound call handling dashboard

The three trade modes - your business, your rules

AI → Human (AI First)

Web Agent handles everything it can. When reaches a situation that need a human - complex query, High-value client, explicit request - it transfers with full context. The human never starts from zero. Best for High volume businesses where team time is precious. Let AI do the volume; human do the value.

Human → AI (Human First)

The enquiry goes to a human first. If the human is busy in a meeting, or after hours - the agent takes over seamlessly. The visitor never experience the gap. Businesses where the human relationship is the brand. AI as safety net, not first responder.

AI-Only

The web agent manages everything end to end. Books, sells, handles, escalates to tasks. Your reviews outcomes from the dashboard. Best for after hour coverage, predictable query types, maximum automation, lowest staffing overhead

Got Questions?
We've Got Answers

We know you would have some questions. Here's are some helpful tips on frequently issues we've received over time.

Yes. The Phone Agent (Britney) handles both inbound and outbound. Outbound use cases include appointment confirmations (calls every booked client before their slot), lead follow-up (calls every lead from your web agent or marketing within minutes), payment reminders (overdue-account calls with on-brand professional phrasing), reactivation campaigns (dormant or lapsed customers with a relevant offer), and survey-and-feedback collection.

100 to 200 simultaneous calls, depending on your plan. This means no queues, no 'all lines busy,' and no missed calls during peak demand — far beyond what any reception team can match. Each caller experiences a real conversation within 2 seconds of the call connecting, not a menu or voicemail.

Yes. Britney supports over 100 languages with multilingual text-to-speech customized for local accents. The phone agent can be deployed for businesses operating across multiple countries — for example, an inbound caller from the Netherlands can be answered in Dutch while the same business's UK line is answered in English. Detection happens automatically based on the inbound line.

Got Questions?
We've Got Answers

We know you would have some questions. Here's are some helpful tips on frequently issues we've received over time.

Joble has three product lines and each is priced separately. Web Agent: from €199/month (Starter) to €1,599/month (Advanced). Phone Agent: from €345/month (Starter) through high-volume flat-rate at €0.08/min. Workspace: €10/user/month. Country-local pricing is available for the Netherlands, UK, Germany, and US — use the toggle on the pricing page to view your local rates. All prices are billed monthly with no lock-in.

No. Pricing is transparent: a monthly subscription plus a per-minute rate above the included bundle. No setup fees, no onboarding fees on the Starter and Pro plans, no overage caps, no "contact sales for pricing" trick. The Advanced plans include dedicated onboarding which is part of the monthly cost. You can cancel any time.

Yes. Sign up for free at app.joble.app and deploy the Web Agent within minutes. You can also use a live demo of Sophia on the Joble homepage before creating any account.

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